Managing Group Events & Classes 13

• How to stop people booking your class or event
• What does 'Link to Attendees' do?
• How to Hide a Class or Event from your Public Widget Booking Page
• How to Cancel a Class or Event
• How to Add a New Group Event or Class to Book That In

View all 13

Price Bands and Extras 13

• Introduction to Price Bands and Extras - Setting different ticket prices and options
• Where to create (or edit) Price Bands and Extras
• How to add booking options for multiple people in a single booking
• How to create a Price Band for a full block or term using the auto calculator
• How to create a drop in or single session ticket option with Price Bands

View all 13

Auto Re-enrolment 1

• Re-bookings: What is Auto Re-enrolment and how to set it up and use it

Vouchers and Discounts 2

• How to add a discount voucher code
• How to Sell Gift Vouchers via Book That In (work around)

Managing Bookings 9

• How to Cancel (and Optionally Refund) a Customer's Booking for Group Events
• How to process a full or partial refund
• Can I take a deposit or allow customers to pay 50% now and 50% later?
• How to transfer or move a Group Event booking
• How to Process an Additional Charge or a Refund

View all 9

Emails 3

• How to tailor confirmation emails to a particular Booking Type or Address
• Full List of Email Merge Tags
• How to Send an Automated Reminder Email to Your Customers at the End of their Booking

Waiting Lists 1

• How to add a bespoke waiting list form to your Book That In account and ask for extra information

Trials 3

• Introduction to Trials - How They Work
• How to move a trial booking to a different date
• How to Convert a Trial Booking to a Full Booking